This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! I wasnt watching too closely but the engineer scans the barcode on the meter and the ihd, then sends the off, about 5 minutes later they pair, Thanks, Ill keep you posted but Ive got to wait 3 weeks for an engineer now. about, plus tips on how to solve them. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. Just checked my WIFI its perfect, cloud connection and GEO App connects OK no problems there Assemble the power supply 1. Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. Finally, a company has managed to provide a means to access data from the DCC network that your meter uploads. The Glitch app. We often link to other websites, but we can't be responsible for their content. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. The smart meters send it to the electric companies servers over a 3G connection. As more energy companies start adopting Smart Meters we may start to see some healthy competition. its useful to have an overview like that, have you had any luck with getting data out of the system? One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. Has anyone had any success yet? By Tony Hazell for the Daily Mail. Ill try and help though, are you trying to run the glitch app or trying to do something different? How smart is that? If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. . Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. Why did I bother getting a Smart Meter..? I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. Re: British Gas Smart Meters - Part 1. Posted by Steve Rowe, on Mon 22 Jun 2020 11:54am. Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). Your meter should become smart again once it is connected to the central wireless network so your supplier can read it. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. Well be in touch as soon as were able to install smart meters at your home. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. CADs will only be permitted read-only access to data held in smart metering equipment. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. But over time I hope that more features and benefits may be unveiled. You can do it on our online form until 14th October. Editor, Marcus Herbert. Some in-home displays show your meter readings. Hi (The problem is the new Smart Gas meters do not have a pulse of any kind (no counter wheels, flashing LEDs etc)). The monitor will reset itself and the display will go blank. Whilst the wireless frequency used is currently the same as standard Zigbee it uses a different profile to normal Zigbee use. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). british gas smart meter pairing pin 00966502363635 british gas smart meter pairing pin. If youd like to join in, please sign in or register. Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. Two in five households with smart meters in our survey of Which? @James Saunders Hi James. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. Unfortunately not! The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). I had British Gas smart meters installed a few years ago. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. I agree with the point about shame no PV so I think we'll also need to do something about that. The first port of call is to check the smart meter portal provided by our Adaptor, TMA. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. If the GAS LED light is not flashing you will need to contact your supplier. If you do lose smart functionality, your meter will still work to count how much energy you're using. The GEO APP seems to work OK communicating with the TRIO II . Hello James, thanks for sharing your blog post and sorry that I must have missed it the first time! It is usually red and located near the bottom. Smart Energy GB explains that in-home displays will only show how much energy youre buying from your supplier, but not necessarily energy you generate. I dont mind discussing some of it with you (privately through emails maybe), but as im sure you understand, I cant tell you much more about our product that isnt publicly available or standardized They have to be able to justify the switch. The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. I bought a WIFI plugin just in case it didnt have one. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. For now we can continue to useOEM, OWL etc. The Pipit home screen will show an Estimated Bill cost for each supply. If your energy firm is bought by another company, you often become the customer of the acquiring firm too. There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. Prefer to Pay As You Go? Check the instructions your smart meter installer gave you if youre not sure. Interesting post Nice to see the point of view from a commodity consumer! If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. Required fields are marked *. The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. However one in 10 people in our survey of Which? A hub is installed with your smart meter (often built into the meter) to do this. Shop USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL 5v to RJ11 6p6c Cable (For ISKRA ME 382 EN MT3). I would be more than happy to do whatever homework is required for a trial and also willing to write a review article on my websitehttp://www.smartofthehome.com/ about any of your products. Your in-home display should start working fully again at this time too. in May. Honestly I feel slightly safer this way. If interested please respond here and I'll get in touch with you. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? Thanks, This should reset the connection and you will see the message: "your smart meter is now paired" on . It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. Second-generation meters are what you should get if you have them installed now. Wrong? However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. British Gas customers have been left spitting feathers after some of the company's smart meters appeared to show people using hundreds of thousands of pounds worth of energy every hour. It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. Save my name, email, and website in this browser for the next time I comment. After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. To prevent unauthorised tweaking the ecoMeter IHD also requires a PIN number in order to access the advanced settings. Before you switch energy supplier, check thebest and worst energy companies. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. The P450 IHD, which appears to have been re-skinned with British Gas branding communicates with both the Electricity and Gas Meters and displays current Energy usage for both fuels as well as historic usage. Sadly they all insist on locking you in to their proprietary cloud systems. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). I wonder if you could get into the system by spoofing a MAC address, e.g. turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. Find out what to do if you think your electric or gas meter is faulty. The security requirements are impressive and hard to meet, comparable to banks and such But its not surprising since the meters themselves are managing money, especially in prepay mode! I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? This, as it seems, would not be as easy as I at first thought. Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? Apparently with no moving parts this new meter is certainly quieter than our old meter. The communications hub will be required to support the linking of . Equally as a Pay Monthly member you won't need to enter a Vend code as this is designed for Pay-as-you-go customers to add top-ups to their meter balance . Registered in England. Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). 1st October helps us keep your bill accurate. The monitor started showing Network Error 7 as soon as the installer left. Seven things to avoid when buying and using an electric heater, How to claim your EBSS energy discount vouchers if you have a prepayment meter, One simple way to adjust your boiler to lower your heating bill. Just be patient, the energy industry might be moving slowly, but its moving nonetheless . I am going to see if I can get on this trial. If your meter was faulty, an energy company can charge you retrospectively for the previous year if you have paid too little. I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). So why notget a quote This means we'll always: Give you a high quality of service throughout the installation. Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. It's easy to use. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Design wise the P450 is a quite pleasing shape and size, black with curved corners. A small number of meters are still waiting to be connected. A limit in the number of devices being based on Mac addresses, how security keys are handled. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) You could expect a webpage where you would be asked to input what is called an Install Code. And quite easy so. Relax in our contemporary spacious rooms and sleep well on plush mattresses. http://www.rotwang.co.uk/projects/meter.html. So, as I see it, none of this will happen and this is costing us 12billion?! Switch it off for a minute or 2, then switch it back on again. The data for this app however would not be gathered via the home Zigbee network but rather from the British Gas head end systems via the internet. I have not read it all yet, but the section you have pointed out (4.4) does look promising! I guess that probably wont work as the Raspberry Pi wont have the correct encryption keys.. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. Sadly there are a number of problems here. Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. It's easy to upgrade to our smart Pay As You Go meters. Smart metering code of practice. It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! It has been proved already that most people with smart meters reduce their consumption. The government's Department for Business, Energy and Industrial Strategy (BEIS) told us that all smart (SMETS) meters can measure energy consumed (imported) and exported back into the grid. I used soapui, not sure if anything changed since I last tried but it should work. If not, ask your supplier for instructions. If not, check how often your smart meter is meant to send data to your energy provider. I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data. Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. Has anyone else had a bad (or good) experiences with British Gases Smart Meters? All Rights Reserved. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. You may see these referred to as SMETS1 and SMETS2 respectively. In fact, this access would give consumers confidence in their suppliers being transparent and open. It is still showing the previous owners value of usage for gas and electric. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Check whether your smart meter and in-home display will work fully with them. If your meters are outside or far away from the display, ask your energy supplier for advice. Hi Nick, However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. I had gas and electricity 'smart' meters fitted by Lowri Beck on behalf of Ovo in January. Press and hold the reset button for about 10 seconds. I am afraid I have no idea what the engineer did to get the Gas Meter working. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. Linking devices to the HAN will be accomplished by pairing them to the relevant communications hub. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Therefore currently in the UK if you do manage to get a CAD the flow of data is -. In such scenario there is very little consumers can do. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. To cablespagetti - the APIs are still working for me if that helps. James. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. Believe me, Id like the same for myself and our own deployment of smart meters where I live! Sorry, we're still checking this file's contents to make sure it's safe to download. It is deliberately designed so as not to be accessible by standard Zigbee systems like Smartthings. Maybe the focus should be on pressuring the companies to provide web access to the data? Your energy suppliers website may also have instructions. Find out what to do if you energy company stops trading. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. Its easy to upgrade to our smart Pay As You Go meters. Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. This article describes how you can use the meters pulse to calculate energy usage. A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. Welcome to the Digital Spy forums. The "Advanced Settings - Pairing" option requests an Installer PIN. Will my smart meter stop working if I switch energy supplier? Maybe then I could tell British Gas how to fix their own equipment! Some of you may be interested to know I have written a new blog post on the further fun and games (pain) I am still having with my British Gas smart meters. re-activate BG smart meters. We reveal some of the most common smart meter problems and concerns we've heard However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. Later I think the aforementioned gateway may come out in a version that does PV too. Forum has moved to: https://community.openenergymonitor.org. BG tell me it can take up to a month. Find out if these tariffs are right for you in our guide to the Smart Export Guarantee explained. I used httpcanary app to create a fake VPN on my phone. This is the process known as pairing, the same process that was used to install your smart meters in the first place! Contact your energy provider if your smart meter still isn't connecting properly. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. I am glad you found this blog of interest. If it can't resolve the issue remotely, it should send someone round to take a look.