All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. BROADBAND DATA. Our standard terms and conditions will apply. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. conference, chat lines, and premium numbers) are not supported and may be blocked. This review was chosen algorithmically as the most valued customer feedback. Copy of last year's State or Federal income tax return. International calling does NOT include text messaging, picture messaging, or video messaging. Please see the full Terms of Service for additional information. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! ACP is a federal government program operated by the FCC. conference, chat lines, and premium numbers) are not supported and may be blocked. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. An eligible household is limited to one monthly service discount and one device discount. 3 consecutive months' worth of your most current pay stubs. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Read More Award-winning support is just a tap away. Unemployment/Workers' Compensation benefits statement. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.entouchwireless.com/terms-of-service. conference, chat lines, and premium numbers) are not supported and may be blocked. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Only eligible consumers may receive ACP discounts. 4. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. If you want to apply for ACP service only, please call 888-294-9465. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Videos stream at DVD quality (480p). To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. LITTLE ROCK, Ark. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. 3 consecutive months' worth of your most current pay stubs. Let's Chat. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. B10. It also helps you to easily solve common issues without needing to call customer service. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. enTouch Wireless provides high-speed broadband service to ACP customers. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. You can apply your ACP discount to any available enTouch Wireless service plan. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. OUR FACILITY. Find your state-specific qualifying information here! ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Promotional offers may be modified or withdrawn at any time. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Note from ENTOUCH CEO: Let us join you on your journey. Data throttling may apply to users with very high levels of data usage. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Want to bring your existing phone number to your new enTouch phone? Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Offer not available for existing enTouch Wireless customers. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. You must opt-in and choose an eligible ACP service plan. 3 consecutive months' worth of your most current pay stubs. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. The ACP monthly service and device discounts cannot be transferred to another household or individual. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Promotional offers may be modified or withdrawn at any time. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Your temporary access token will be sent to the . Verified customer. Notice letter of participation in a qualifying state, federal or Tribal Program. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Click here to enroll today to see if you qualify! *All forms of ID must be valid and used before expiration date. Why Register for MyEntouch? We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. Any inaccurate information will delay the port process further. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. A Roku account gives you access to the Roku Channel Store. Our terms and conditions will apply. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. KEEP THIS INFORMATION HANDY. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. The major problem is that they often shut . Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. International calling does NOT include text messaging, picture messaging, or video messaging. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. International calling does NOT include text messaging, picture messaging, or video messaging. Unemployment/Workers' Compensation benefits statement. B09. Create an Account Access and manage your account with ease, all in one place. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. ACP is a federal government program operated by the FCC. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. 3 consecutive months' worth of your most current pay stubs. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. The passcode is your 4 digit PIN. Established in 1995. enTouch was founded in 1995 by H.E. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Tell Customer Support you want to Port your current phone number to your new phone. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. They apologize. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. Notice letter of participation in a qualifying state, federal or Tribal Program. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. Click here to check coverage in your area. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Lifeline is a government benefit that provides free cell phone service for eligible customers. Text messaging and data rates may apply. The ACP monthly service and device discounts cannot be transferred to another household or individual. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. Click here to check coverage in your area. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. BROADBAND DATA. Box 105561, Atlanta, GA 30348). ENTOUCH Smart Building Solutions. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. (Click to call functionality on mobile.) Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Melanie Pinola As a service. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Notice letter of participation in a qualifying state, federal or Tribal Program. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. That is what we are committed to delivering to you! Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Limited Time Offer. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! ACP is a federal government program operated by the FCC. Please be sure all of the above information is accurate before calling. Only eligible consumers may receive ACP discounts. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Customer Support will handle the rest. Pay your bill online Update your account information Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. TruConnect's free wireless plans just got better with Amazon Prime. Premium Channels; TiVo; TiVo Stream 4K; . Safelink is the oldest and the largest company providing best free government smartphones for years. You can apply your ACP discount to any available enTouch Wireless service plan. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. Consent for calls and texts is optional and can be revoked at any time. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. Only eligible consumers may enroll. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Although not typical, the port process can take 24-48 business hours to complete. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. An eligible household is limited to one monthly service discount and a single, one-time device discount. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan.