Tap for tickets to see the artists and teams you love. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Purchased tickets in October of 2021. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake This is the ABSOLUTE WORST APP I have. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. they couldnt figure it out and he had to leave for the show. BUY THE PERFECT TICKETSFront row or on the aisle? How GetHuman-robtixsa fixed the problem. Privacy Policy. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I called the royal albert hall at last minute and they said they can reprint. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Have no fear, theres a link in the email where I can view the completed transfer. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Are you having issues? Please fix. I rather print out my tickets or use primary ticket apps. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. It seems that I probably will not get a response before the show. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. AXS Ticketing & Mobile Delivery. And they had no answers for me. Been having a major problem with this app since OCT 2021. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. What fees are there when buying tickets? I am going to be extremely upset if I cant go to the TOOL concert. TRANSFER TO FRIENDSIts super easy. NOT RECEIVED MY TICKETS FOR TONIGHT Get started today. Clicked the verify button oops something went wrong. Many mails, all saying I had to click on "Your events", to get my ticket. Its super easy. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Tickets probably arent being delivered until 1-2 weeks before the show. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I will not be using AXSTickets again, its not worth it. Date of experience: March 02, 2023. listed the best and took a break. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Mine wasn't working earlier, but just checked and now showing in the events section. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. No. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What is the deal with this thing? After the concert I ask a staff member what's up, and they say the meet and greet was before. So I emailed their support team and I havent revived a response. Exit outOf the window immediately. AXS shit the bed big time. Also, it makes no difference if you use AXSTickets or the website. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Ordered tickets from stubhub was told they'd be in my Axs Account. The tickets were $300 too. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The absolute worst and most unprofessional app i have ever used. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. have 5 more performances that I cannot list. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Tap for tickets to see the artists and teams you love. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I never heard back! Has anyone else had this problem? Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. 5. Eventually I had to go through my credit card company to dispute the payment for tickets. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. The gig has not been cancelled we just chose not to go. And they had no answers for me. I will NEVER try to get tickets thru these frauds again. I shall try that on Monday after the show. cant go, and more. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Your real card info stays hidden. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. The only problem is, Im not using Safari so it should make a difference. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . Two thumbs down. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. USE TICKETS WITH THE APPNo paper required. 2. Tickets for Wed 22nd March 2023 at The O2 London. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. called the support number and held from 20 minutes to hr and 20 minute. Yup happened to me too. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Seamless transaction, everything worked out perfectly and no issues getting in. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Its all a fan needs, all in one app. So naturally I assumed the ad closed my window browser and did not complete my purchase. App not working? Now, put your network on 4G e.g. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. ~VP, Contact Center. No. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Thank you. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Im trying to sell the missing order as it was made in error. Then I received 2 notifications from my bank for 2 separate large transactions. No paper required. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! Press question mark to learn the rest of the keyboard shortcuts. Mappy donne les informations utiles pour votre itinraire de. They show up on website though. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. So purchasing through the website and AXSTickets doesnt work - even with all their tips. "Swan Lake" tells the story of a young . I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D Really?!!!. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I followed the directions of creating a AXS account via the email address that they sent me the email. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Front row or on the aisle? I finally had to send him a picture of my ID so they could look up the ticket to print for him. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Press question mark to learn the rest of the keyboard shortcuts. This helps prevent ticket touting and help combat illegal counterfeiting. I can see my tickets, but I don't see a way to print them. I should have used the print at home option but this was the recommended option. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Adding tickets to Wallet is a must, and sending/revoking needs major help. Just buy straight from the venue! Then the final queue starts for buying tickets. Please advise as I need to access my tickets on my phone. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Tickets from one order are there, the other order isnt and I havent received two emails either. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. They said he had 6 tickets ( I only had 5!) Doe. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. BUY THE PERFECT. We often link to other websites, but we can't be responsible for their content. And why did I pay such exorbitant surcharge fees for THIS experience? Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Panic over. Can transfer over AXS app. Anyone else's tickets disappear off of AXS? I needed an account. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Entering The Venue How do I get into the venue? Peter Kay tickets - London 02 many dates !! Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Extremely frustrating. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. If so, how? I hope this video helps a few people in solve this. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. If they pay you now, there's no insurance for them if the new owners are refused entry. Do the terms of your original ticket purchase permit you to re-sell the tickets? I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? We dont need an app for everything. Extremely disappointed. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. I have exactly the same problem. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. I went back to AXSTickets and they were there. Create an account to follow your favorite communities and start taking part in conversations. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reply from AXS USA. It just says the "Please visit out help page" message. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). This is for London (October). Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Why did the venue decide to use AXS Mobile ID? So far, my experience has been seamless. I never write negative reviews but this is the worst app I have ever tried to use. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! This is how I was tricked into buying more tickets. My email was missing a . I'm unable to not only log in to the app on my phone, but also on my computer. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
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