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?I was so looking forward to this resort and was sadly, very disappointed. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. My husband & I stayed here for a conference. Military members enjoy rates from $249, free self-parking for one vehicle, per night and a waived resort fee. Copyright 19962023 My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. I realized this while waiting for my room to be serviced. I wanted to stay forever! I could not stop myself the pulled pork sandwich was the most scrumptious treat. Cant wait to do it again, I got discount on room and park combo through Groupon . We had one drink and left for dinner. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Room service was prompt, they actually delivered the food within 30 mins! The Gaylord Texan Resort is now part of the Marriott International family. Picture Ops: PLENTY and a variety to choose from. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. However, since we last visited in 2013 the hotel is now looking a little ragged and threadbare. The parking garage is adjacent to the resort. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. all the Christmas decorations and festivities Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Lock in the lowest price from these sites, Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine, Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine. Hotel chain/brand: Public parking is available on site (reservation is not needed) and costs US$22 per day. Tripadvisor performs checks on reviews. I would definitely stay here again. Clean amazing resort! It kept me up all night. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Best Luxury Hotels in Texas. When staying at the property, there is a resort fee per night. The Gaylord Texan offers bright rooms decorated in copper and tan. Error: Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. There is shopping too. We ordered room service a few times. Dear Michelle D, It was a pleasure hosting you and we appreciate the review. The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. This is a one-of-a-kind resort sure to please and entertain everyone in your family. They read all your preferences and make sure your stay is incredible! Here at the Gaylord Texan, our team wants to provide the best hotel experience, especially during the holidays. Thank you again for the review and we hope you will give us the opportunity to host you in the future. A beautiful atrium, jogging trails and a fitness center are also available. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! We do have conjoining rooms that are available for guests stay. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. Which room amenities are available at Gaylord Texan Resort & Convention Center? T. I had never stayed at a Gaylord property before this. Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. . We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. Youll enjoy the private oasis of your large bath area with double vanities. The beds were comfortable, check in was quick & easy. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. This was just a standard room down a long gall. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. Our varied suites offer comfortable sofas and ergonomic workstations, all with convenient access to superb dining and entertainment options within our hotel. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. We waited a full 10 minutes, with several flustered waiters passing us by, and a manager passing us by before we were ready to give up. Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. This service may contain translations powered by Google. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I will start with the service bar none, exceptional! if the writer is claiming to be someone else). The outdoor pool was very nice as was the indoor. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Search over 2.9 million properties and 550 airlines worldwide. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Use code SPA. Cancellation and prepayment policies vary according to accommodations type. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. 7. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. The Gaylord is a beautiful place. It was full! What are some restaurants close to Gaylord Texan Resort & Convention Center? Marriott, please invest some money in maintenance! Thank you again for your review. The room block at the Gaylord Texan is currently sold out. Contributions should be travel related. Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. They treat you like a celebrity! For the next hour and a half, we listened to people in the hallways screaming up and down. Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport November 11, 2022 - January 1, 2023. Each of our on-site restaurants serves delicious food, spectacular service, and beautiful resort views. Can you go to the water park with no extra pay? Dear Carla H, It was a pleasure hosting you and we appreciate the review. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. We ate at the sports bar and the food was very good. Escape Room Owners Group Booking. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. I love that they are part of Marriott. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor Thank you again for your review. Our room was great with a center atrium view; however, our mirror had the foil backing flaking off, revealing the light inside. We each ordered a drink and some chips and salsa. The employees were very friendly and helpful with any questions. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. They went the extra mile and split our salad and two plates. Experiences Near GayLord Texan @ Grapevine, TX. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache . My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. Here at the Gaylord Texan, our team wants to provide the best hotel experience. are nice but carpet in resort rooms is outdated. Identify guest reservation needs and determine appropriate room type. It's a huge complex that's worth a visit, however I don't think if it's worth the money. The Gaylord Texan is a massive property that has tons of activities for all ages. Hi, I wanted to check if the paradise springs is included in my reservation? Gaylord Texan is so much more than a hotel. Hello! Book your restaurants a couple of months ahead! Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Thank you again for your review. You must show a valid photo ID and credit card upon check-in. It is a very long walk from our room, 9470, to the convention center and lobby. I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." Gaylord Texan Resort and Convention Center @booking.com . I ate two nights at the barbecue restaurant. I was told my room is not ready and that check in is at 4pm. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. The modern dcor of our rooms and suites in Grapevine, TX, is inspired by the very best of Texas, When traveling to Grapevine, stay connected by using our in-room Wi-Fi, included with the resort fee, All our hotel rooms and suites in Grapevine, TX, have flat-panel TVs with premium cable access, After a long day in Grapevine, enjoy a peaceful night's sleep on our pillowtop mattresses, Many rooms and suites offer private balconies with spectacular views of our one-of-a-kind atrium, Spacious Grapevine hotel suites make our hotel the ideal place to stay for groups or families. There was a problem loading the reviews. It is very big and very confusing, take a picture of . If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line.