Ensure front and rear brakes work properly. According to Heybike, the battery takes about five to six hours to fully charge. Ensure the handlebar faceplate bolts and Seatpost quick release are fully and properly secured. Get an ebike ready for Spring!! Perform a handlebar twist test (see assembly step 4) to ensure the stem clamp bolt security. It might be possible to get some of that out, but theyre pretty squeaky, so be ready for that. Range of 25+ miles. You may also use the throttle to accelerate and maintain your desired speed. And not to mention, you need a lock for your electric bike safety. Join our community. Locate the LCD Display (near the left handlebar grip). The quick removable modular battery lets you able to charge the battery pack on or off the frame. Join our community. However, you can always unfasten the bolts and remove the battery kit. Note: When properly installed, the front wheel should be fully seated and centered in the dropouts of the front fork, the brake rotor should be in between the brake pads of the brake caliper, and the front fork nuts should be fully and properly secured. Equipping your e-bike with bicycle accessories helps you handle more cases in your riding. And then, place the thin pad and nut on the wheel shaft. Loose or damaged wheel spokes or rim 2. All in all, the Heybike Tyson Folding Electric Bike is an impressive and innovative e-bike that offers both convenience and performance. 500W Powerful Brushless Motor. Visit www.heybike.com for additional help with assembly, including a step-by-step video walk-through.If you do not feel comfortable assembling the bike yourself, we recommend taking your new bike to a bike shop for assembly and inspection. When tire wear becomes evident or a at tire is discovered, tires and/or tubes must be replaced before operating the bike, or injury to operators and/or damage to your bike from the heybike could occur.When changing a tire or tube, ensure that all air pressure has been removed from the inner tube prior to removing the tire from the rim. Heybike Ranger is your best choice for any situation. Any time the battery is in key position 1, (on, locked to the frame) the display power button will turn the bike on and o, but the battery cannot be removed. heybike 1629616095 Folding Electric Bike Fat Tire Mars User Manual, heybike S096IGCEWL Mars Electric Bike Foldable 20 x 4.0 Fat Tire User Manual. I took it on my first ride today. Throttle speed and range may vary if ridden in different conditions. Lockable and removable with two included keys. Please contact us freely for any issue! Take out the stem and insert it into the front frame. Battery Cell Composition Lithium Ion. The newly upgraded 4 wide puncture-resistant fat tires have better performance and a cooler appearance. Level 1 corresponds to the lowest level of pedal-assistance, and level 3 corresponds to the highest level of pedal assistance. Its unibody design frame, powerful motor and battery, and other features make it an ideal option for riders who want a reliable and efficient e-bike that can handle a variety of terrains and riding conditions. Read honest and unbiased product reviews from our users. Battery Box Assemblies; Battery Chargers; Bearings; Brakes; Circuit Breakers; Clearance and Discounted Items; . 03 / 03 We're in stock! Parts not typically covered include but are not limited to:1.1 Brake Pads1.2 Rotors1.3 Spokes1.4 Tires/Tubes1.5 Chains1.6 Chain Rings1.7 Cassettes1.8 Crankset1.9 Parts compromised due to corrosion due to the elements (moisture, heat, etc).1.10 Damage or deterioration of the surface finish, appearance, or aesthetics of the product.1.11 Frame, forks, handlebar, seat post, saddle, brakes, lights, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors, and hardware. Charge cycles define the life of an electric bike. Q1: What if the e-bike arrived missing an accessory or broken part?A1 : Please take a photo and send it to the Heybike Support Team by sending an email: support@heybike.com and the Heybike Support Team will reply to you soon and send the correct accessory or part replacement.Q2. Normal wear and tear of any Covered Component. Please ensure the front wheel is properly secured before moving on to the next step. I think we are really going to enjoy them. Tools are provided to install the typical front fat tire, front fender, handlebar stem, seat post, and folding pedals. To protect the natural environment, please follow local regulations to properly dispose of used batteries. No matter how good care you provide, your electric bike battery would need a change after the completion of its lifetime. #heybike #fpv #bike #rideintospringwitheybikeNow, you can see what to expect when you receive your HeyBike Ranger e-bike. BL MODE: After entering BL MODE, you can choose the backlight level. Proper ination, care, and timely replacement will help ensure that your bikes operational characteristics will be maintained, and unsafe conditions avoided. 8.3 miles, six of those on the beach. With the help of our e-bike battery replacement guide, you can change your e-bike batteries on your own. Instead of wasting money on bike shops to replace batteries, it would be best to do it yourself. Before making a warranty claim, we suggest that you contact us atsupport@Heybike.comas we may be able to help fix your problem. Original Batteries: be free from defects in material or workmanship for a period of 24 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per this schedule. 1. The design of the bent handle is more in line with the physiological structure of the human body. Inating your tires from an unregulated air sourcecould overinate them, resulting in a burst tire.Even tires equipped with built-in, at-preventative tire liners, like those that come with bikes from heybike, can and do get ats from punctures, pinches, impact, and other causes. Product Service. My HeyBike experience started off amazing and quickly changed for the worse. Pure Electric Mode 30-37 miles (48-60km). Get the latest news & offers. Ensure proper handlebar and seat adjustment. White. Ordinary wear and tear;5. Im 51 and its pretty big. Ensure there is no damage to the battery. Then tighten the pedal with an Allen wrench. Built-in charge level indicator. SPEED UNIT MODE: After entering SPEED UNIT MODE, you can choose the speed unit from MPH TO KPH. Nickel batteries can provide up to 500 cycles, with the lead battery being the lowest at around 300 charge cycles. ).Over 30 days: Return is not acceptable; Accept exchange for a new product or partial refund.We will deduct the shipping fee or restock $150/pc when we are making a refund for non-defective products and non-longer needed products.For the return request, Heybike is not responsible for lost packages due to the carrier, or products received that can not be veried.Received products that have damage determined to have been caused by the end-user may besubject to denial of the return request. /. Display LCD display . The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately. Note: If the pedal/ chain doesnt run smoothly or something seems misaligned, please contact Heybike Support. Built-in charge level indicator. All in all, it depends on what kind of situation you may be in. Charging Port Output Voltage 5V 1A. Read full return policy . Ensure the key port is aligned with the OFF icon, which indicates the battery is off and locked onto the frame mount. Warranty within one week after receiving the goods. Once removed safely, reverse the process to install the new battery and secure it into place on the electric bike frame. Unplug the charger from the wall outlet rst and then remove the charger output plug from the battery charging port. Heybike Ranger is your best choice for any situation. And we've marked the compatibility of all accessories on the product page. If you return a product to Hey bike, (a) without an RMA from Heybike or (b) without all parts included in the original package, Heybike retains the right to refuse delivery of such return. Ensure the handlebar and stem are correctly adjusted, tightened, and allow proper steering. Needed brakes around mid October Adjusted the seat to the lowest level 2. Labor charges to changeover parts to replacement frame are not included. Save Irregular acceleration and/or reduced top speed, The motor does not respond when the bike is powered on, Input 100-240V 50/60HZ AC Plug; Output 54.6V 2.8A. Whenever you feel like your electric bike is not offering the same mileage as before, it is best to have your electric bike battery checked. Everything has a lifetime. Check cables and cable housing for obvious signs of damage. | if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-banner-1','ezslot_4',109,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-banner-1-0');Look out for overheating, as it might be due to a short circuit. Join our community. 4. Get the latest news & offers. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Watch the chain and ensure the chain runs through the drivetrain (the rear cog, chain tensioner, and around the front chainring) smoothly. Open the quick-release lever by swinging the lever open and outward fully. I also was very happy with customer service. Join our community. Try to buy a battery with at least the same power as your old one. You can enjoy the warranty only if(not optional): 1.The 1-year package hasn't expired since the initial owner has received it. Repair or replace 5. | Its my main transportation and I ride it in all weather. DO NOT raise the Seatpost beyond the minimum insertion marking etched into the seat post tube. Pedal-Assist Mode 38-48 miles (60-77km). Since batteries are the most costly part of an electric bike, you would want a battery that lasts long. 30DAYS SATISFACTION GUARANTEED RETURN POLICYIf you are unsatised with your purchase, Heybikes return policy allows you to return the product purchased on the authorization channel within 30 days counting from the date of receipt of shipment, and request funds from the authorization Channel.Note: Express shipping cost is non-refundable.To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and the bike must have less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must include all items that were inside the box (charger, keys, hardware, etc. Scratches, dents and cosmetic damage, unless caused by Heybike;3. The electric bike may slide from under yourfeet causing injury. Can't find what you're looking for? Been ready for a secondary battery since early Nov. Does your electric bike battery fail to hold the charge and might need a replacement? Then tighten the pedal with Allens wrench. The battery, which is equipped with a 15 Ah lithium-ion battery instead of a 12.5 Ah one like the ordinary Mars, is the most important modification, and is responsible for the impressive. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, I have 710 miles on this bike I drive 12and 1/2 miles to workand back yes I charge at work as my mechanic has told me the most well built bike he has ever worked on there is maintenance and you need commen sence because it has power. The lead-acid batteries are cheap and have a lower life. Being a machinery part, no matter how much good care you provide to your e-bike battery. $319.00 All Heybikebikes are covered under our manufacturer's 1-year all-inclusive warranty for the original owner against all manufacturing defects. Product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible;4. Adjust the connections 2. Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing or other similar activities not consistent with the intended use of the products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress.4. For your convenience, the heybike battery can be removed. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Please recycle packaging materials especially cardboard and foam whenever possible. to sun or rain and avoid storage in places with high temperatures or corrosive gas. Or an extra battery for very long rides. Note that lowering the seat so the rider can put one or both feet flat on the ground without dismounting from the seat may offer a safer and more comfortable introduction to operating the bike. A foul smell from the battery often means something is wrong with it. All claims to this warranty must be made through Heybike and submitted tosupport@Heybike.com. Level up your ideal ebikes and enjoy smoother rides now! First my Ranger battery was barely performing (only 20 miles on peddle assist) and then at only 65 miles on the bike itself my front fork suspension blew out 6 miles into a ride, resulting in having to walk back a 70lb bike on a bad knee. Get the latest news & offers. Data is automatically cleared when the bike is powered oODO: These numbers show odometer data(i.e., cumulative distance)MAX: These numbers show maximum speed data for a single tripAVG: These numbers show average speed data for a single tripBattery Level: This icon indicates how much battery life you have left.POWER ASSISTED MODE: 0,1,2,3: Displays the current power-assisted mode. The front fork has a built-in suspension for improved shock absorption and smooth riding. The Heybike Ranger Step Through folding fat tire electric bike is currently priced at $1,399 and includes free shipping. Find helpful customer reviews and review ratings for Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery and Dual Shock Absorber at Amazon.com. Check headset, wheel bearings, pedal bearings, and bottom bracket bearings. Replace charge fuse: Wheel or motor makes strange noises: 1. Heybike support has been excellent; had a couple of minor issues that required their assistance. The quick removable modular battery lets you able to charge the battery pack on or off the frame. It is critically important that proper air pressure is always maintained in pneumatic tires. NOTICE: We will not accept Shipping Damage Claims later than 7 days from receipt of products. Join our community. Save on can't-miss finds. Parts damaged during use after seven days need to be charged.2. Get the latest news & offers. I put 2,000 miles on it already. Lee Hill All in all, it depends on what kind of situation you may be in. Max Load 330 lbs (150kg). Regular price Locking the screw with Allen key and wrench. The Warranty Period begins upon your receipt of the bike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the bike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or another transferee of the bike. Recently, I purchased an extra battery pack so that I can enjoy my ebike twice as much! The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, Seen it on Amazon. | Lockable and removable with two included keys. Please note that, most special accessories are not interchangeable except for some versatile accessories. The sturdy cargo rack helps you carry groceries, gear and more when you're out on the roads or trails. Regular price TC MODE: After entering TC MODE, you can choose whether to clear the TRIP when the bike is o. Set up with a key to keeping your battery safe. Best Electric Mini Bike For Adults And Kids, Razor Electric Dirt Bike Training Wheels For Children & Safety, How to Assemble a Rear Wheel on an Electric Scooter. And also, it is foldable as long as you need it. If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation. Charging Time 5-6 hours. /. Lockable and removable with two included keys. Defects or damage to the products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Heybikewith the Products;6. After making sure the positions of the parts are correct, tighten the nut onto the fork with. be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings. Find helpful customer reviews and review ratings for Heybike Ranger with Saddle Bag Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery, Shimano 8-Speed and Dual Shock Absorber at Amazon.com. TO QUALIFY FORARE FUND, ALL THE FOLLOWING CONDITIONS MUST BE MET: Heybike warrants the original purchaser that your Heybike product shall be free from defects in materials and workmanship under normal use for the period aforementioned. It is expensive but offers a long-lasting life of more than 1000 charge cycles. 65 Two is better than one, right? Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery and Dual Shock Absorber 48 MILES RANGE & 25MPH TOP SPEED-- Ranger is equipped with a larger capacity 48V 15Ah battery and a 500w brushless geared motor to ensure long life and excellent performance. (No free accessories are covered by the warranty service). Feel like buying a whole new bike . It's also much easier to be taken with you on RV trips or even canal boat. Any time the battery is in key position 3, (o, unlocked from the frame) the battery must be removed from the bike before moving or riding the bike. Specification. I assembled the Ranger myself by following the video, then watched another video to show me how to personalize my pedal assist (I changed it from 1-3 to 0-5 and lowered the speeds of 1-3 so I didnt take off like a bullet as soon as I started pedaling. Take out the fender, remove the nut, and washers, and bolt at the top and bottom of the front fork. In addition to the large battery, the Ranger is fitted with a 500W brushless hub motor that can propel it to. 0 This battery lasts 2,000 recharge cycles, about 3 times the lifespan of other lithium and e-bike batteries. Your cables, spokes, and chain will stretch after an initial break-in period of 50-100 mi (80-160 km), and bolted connections can loosen. Save Replace 3. Contact us ( support@heybike.com) directly and we'll provide you with what you need. Bell/Horn Electric Horn Installed. Built from Dakota Lithium's legendary LiFePO4 cells, Extra long lifespan provides exceptional value. SCORE. 30-Days Money Back: Within 30 days of the date of purchase, return your undamaged/unused HeyBikeproduct to receive a refund. Although BBB encourages a company to respond to a complaint we bring to its attention, we can not require it to do so. The 1-year warranty is started once the initial owner has received the product. Required fields are marked *. . . Once fully charged, the charging indicator light turns green. Set up with a key to keeping your battery safe. Labor charges for part replacement or changeover.3. Charger not well connected 2. It is not the batterys size that matters, but the volt and ampere it provides is responsible for the maximum distance an electric bike can travel. I chose the Ranger instead of the Mars because it has the step-through and Im so glad I did. HeyBike Ranger E-Bike Review - Not Bad For the Price - YouTube 0:00 / 11:19 Intro HeyBike Ranger E-Bike Review - Not Bad For the Price Soldier Knows Best 815K subscribers Join Subscribe. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V . Standard tune-up by certified, reputable bike mechanics is recommended. Nothing will express your style or personalize your bike more than a colored chain. If your electric bike battery fails to hold a charge or doesnt charge at all, there is a high chance that you would need a replacement. Like every other part, an electric bike battery can only last so long. You can take it to a bike shop and ask them to check it, but if your e-bike battery is completely dead, there is not much they can do. Product Description. Using original battery packs, and using other models or brands may bring about safety issues; Do not touch the contacts. Or an extra battery for very long rides. Yes, you can put a bigger battery on your electric bike, but how much beneficial it would depend on your electric bike and your electric bike batterys specification. If there are any other questions, kindly please contact our customer support for help: support@heybike.com Test the battery lock security. Join our community. Connect the DC output plug from the charger to the charging port on the side of the battery. Handle was broke ,otherwise battery was fine. | 3. The short-range and dead battery is not that big of a concern, but if the battery is overheating or having a horrible smell. Remove all the wires that connect the battery to the motor. According to a market overview, in 2017, the electric bike market size was at 16 billion. The nickel-cadmium battery is slightly costly than lead-acid and also has a better life. Looking for something to update your Heybike? Assembly was fairly easy. $-229.00 Inspect the drivetrain (chain, chainring, freewheel, and derailleur). Tighten the screws to x the handlebar in place. Brand Heybike. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. 1.9k Views. LCD Display OperationsSetting Mode: When the bike is on, press and hold and buttons at the same time to enter the setting mode. Showing: Turn the key to the locked position.If you want to know the battery level without turning on the bike, long-press the button on the top of the battery to display the current capacity. Throttle speed limited(do not change). The throttle is used by slowly and carefully rotating the throttle backward toward the rider. Once fully charged, the charging indicator light turns green. When looking for the best e bike for a short person, there are several key points to consider. Black. Weight 9.35 lbs Voltage 48 V Current 12.5 Ah You can replace a standard seat (without suspension) so as to reduce the height by another 1-2inch. If the battery is low, charge it as soon as possible. Check brake pad alignment and brake cable tension. Get the latest news & offers. Put the front lamp bracket into the screw and align. A helper makes this step much easier. How heavy is a bike depends on how the bike was designed. REMOVABLE BUILT-IN LITHIUM BATTERY: This fat tire electric bike for adults adopts a 48V 10Ah removable built-in lithium battery. You may receive a partial or no refund on used, damaged or materially different returns. The key can be removed from the battery. Start in PAS level 0 or 1 and adjust from there. Inspect all cables and housings. Tire Inflation and ReplacementThe Ranger employs 204 rubber tires with inner tubes. There is a possibility that your electric bike battery may be dead. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. The riders leg length is used to determine the seats position. BBB contacted the above referenced company on multiple occasions regarding your complaint. Heybike Ranger Step-Thru Electric Bike. Begin riding carefully. Replace brake and shift cables if necessary. Although the output voltage of the other's battery may also be 48V, the battery protection system may not be the same, and there may be incompatibilities leading to damage to our motors and displays. User Manual Cityscape-New Version 18/3/2022 Mars-Version 24/5/2022 Mars Limited Edition-Version 24/5/2022 Race-Version 22/3/2021 Race. If you see stains on the bike body, wipe them off with a damp cloth. Fold the handlebar perpendicular to the ground. 2. View All. Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Heybike.7. Ordered on Sept 8, 2021. Lets discuss these indicators one by one. 9.4. Proper charging can enhance battery life significantly. A Return Merchandise Authorization(RMA) must be requested from Heybike within 30 days from the date of receipt of shipment.