That way, you can budget accordingly. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. Holland America Line assumes no responsibility for the items listed above. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. The iConcierge phone app allows ship-to-shore and shore-to-ship calling capabilities using VoIP (Voice over IP technology). Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. Written safety information and a copy of the lifeboat drill safety speech. Open your web browser and type Login.com. We remain optimistic that out approach on future sailings will become more flexible. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Any discrepancies may prevent travel. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Full payment for air reservation is required at the time of air booking. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Internet speeds can vary significantly from line to line and ship to ship, depending on factors such as location and available bandwidth. The list should include the name of the drug, dosage and times taken. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. The Signature Beverage package includes most non alcoholic drinks (smaller bottle IIRC for water), coffees, etc. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Fully Accessible Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Ships now have branded apps that allow cruisers to chat with each other onboard, super-fast high-bandwidth Wi-Fi and even tablets for use at sea. The Signature and Elite packages have a daily limit of 15 alcoholic beverages, whichincludes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. Premium unlimited costs $34.99 per day and includes streaming. Please have the ship's name, your party's name and stateroom number before you call. The package is priced slightly below all the other packages of the other cruise lines, about $3 to $4 less per day. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Among the many delights of a Holland America Line cruise are the thoughtful and unexpected touches that make your cruise vacation especially memorable. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. No additional deposits will be due until final payment. The pay as you go package costs $0.25 per megabyte. Name changes require the prior approval of Holland America Line and may not always be possible. The Social Package should be purchased for printing airline boarding passes. You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Wi-Fi is getting better for certain and more readily available. ), Surf (most popular): $24.99. U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). Nieuw Statendam A Yes, check the 'All Guests' button, then click the 'Continue' button. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Both packages offer unlimited helpings of the drinks you love, or new favorites you have yet to try. Dial 18009935483 (US). Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. Guests are always responsible for meals and items of a personal nature. This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. Be sure to check your online cruise planner for the exact pricing of internet packages on your cruise. Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. In case of emergency, Holland America will assist in filling prescriptions. Get up to 30% off Have It All cruise fares, free balcony upgrades and kids' fares, Wi-Fi, our Signature Beverage Package, Shore Excursions, and Specialty Dining plus up to $400 Onboard Credit and more. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to maneuver into and out of the stateroom. Why you're seeing more all-inclusive fares for Holland America cruises . This is a direct reflection of listening to guest feedback. Out of the 2400 acres of natural beauty, only 2% ( about 50 acres) has been developed, leaving at least 2350 acres . Queen-size bed: Vista suite, Signature Suite1, King-size bed: Signature Suite1, Neptune Suite, Pinnacle Suite, Sofa/Murphy bed for one extra guest2: Signature Suite, Neptune Suite1, Sofa/Murphy bed for two extra guests2: Signature Suite1, Pinnacle Suite, Spacious verandah: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Floor-to-ceiling glass doors: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Large sitting area: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Whirlpool bath: Vista Suite1, Signature Suite1, Neptune Suite, Pinnacle Suite, Complimentary mimosa with in-suite breakfast: Neptune Suite, Pinnacle Suite, Complimentary laundry, pressing and dry cleaning: Neptune Suite, Pinnacle Suite, Welcome glass of sparkling wine at dinner on embarkation day: Neptune Suite, Pinnacle Suite, Premium in-room dining breakfast menu: Neptune Suite, Pinnacle Suite, Premium bathrobes: Neptune Suite, Pinnacle Suite, Exclusive tote bag: Neptune Suite, Pinnacle Suite, Suite Amenities and Complimentary Services, Binoculars for use during your voyage: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Fresh flowers:Neptune Suite, Pinnacle Suite, Choice of firm, medium or soft pillows: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, No-host mini-bar: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, In-suite coffee/espresso machine: Neptune Suite, Pinnacle Suite, Bose SoundLink Mini Bluetooth audio system: Neptune Suite, Pinnacle Suite, Cocktail party with the Neptune Lounge Concierge: Neptune Suite, Pinnacle Suite, Club Orange private dining venue: Neptune Suite1, Pinnacle Suite1, Breakfast in the Pinnacle Grill5: Neptune Suite1, Pinnacle Suite1, Priority check-in/disembarkation: Neptune Suite, Pinnacle Suite, Priority boarding for tendered ports: Neptune Suite, Pinnacle Suite, Priority dining and seating requests: Neptune Suite, Pinnacle Suite. If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration. Click the Advanced tab and tick the Show Develop Menu in Menu Bar check box to add the Develop button to the Apple menu. Travel Well Protocols can be found on the Traveling and Staying Healthy page. 2. Also includes WeChat and WhatsApp. We took our first cruise vacation together 13 years ago and have been hooked ever since. On 2/15/2022 at 5:57 PM, CruiserBruce said: 19952023, The Independent Traveler, Inc. Listen to the announcement. Ambulatory Accessible An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. It is spread by person-to-person contact. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. If you dont do this, you will rack up insane charges from your cellphone carrier while out to sea. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. This can be done seamlessly from their first device just like upgrading service level package. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Ignore the prices, but the descriptors are current (AFAIK). Once you are notified of your flight details, please contact your airline. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. All mail is subject to local postal office procedures and rates in the port mailed. From the U.S. dial 18664167447, from the UK dial +44 2033 754769 or +16174821100 if calling from any other location. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. The bed can be converted upon request to 2 twins if full compliance is not needed. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Local sales taxes are applied where required. Beverages, such as tea and coffee, made with boiled water. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." Nieuw Amsterdam Guests are urged to complete the Online Check-in process before leaving home. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. A separate email is sent for each booked guest. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. Please keep this in mind when packing. Dining requests should be made when you book, in advance of sailing. By proceeding, you agree to Cruise Critics. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola Freestyle program with more than 100 unique Coca-Cola flavors available. Enjoy Dutch-inspired appetizers, beer, cocktails, live music and more, plus a festive display of national pride with a sea oforange! To order Greenhouse Spa products online, visti. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? Carnival is pretty transparent in the three levels of Wi-Fi offered: Social Plan $6.80/person per day (can save 15% if purchased online pre-cruise) allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps, Value Plan 10.20/person per day (can save 15% if purchased online pre-cruise) allows surfing on websites and access to email, but does not allow for streaming (i.e. A In order for us to provide notification that your Express Docs are ready, all guests must provide their email address to register & complete their online check-in. For bookings made in the United Kingdom, Gibraltar, Ireland, Guernsey, Jersey and Isle of Man, submit written cancellations to Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST or Enquiries@hollandamerica.co.uk. Q: Is the dress code the same on Grand Voyages? Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. However, please note that requests are processed on a first-come, first-served basis. A credit card is required for all inbound phone calls to a ship. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Disembarkation is usually completed within two to four hours after the ship's arrival. Awarded Best Dining and Best Nightlife for 2022 by Cruise Critic. Audible smoke alarms in all staterooms and public areas. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. Guests may, if they prefer, use another visa service or complete the process on their own. Deposits are required and are generally due within five days after youve made your reservation. They'll save you up to 25%. If you receive a busy signal or message, please hang up quickly and try your call again. Some carriers do offer specific cruise ship packages, but general international plans do not apply to cruise ships. HAL offers satellite internet through the ships Wi-Fi or at workstations in the Explorations Cafe. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus). However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. EZPay options are available in specific markets. Visa and documentation requirements vary by nationality and destination. All-Inclusive Europe 2021 Offer Terms and Conditions Fares and Launch offers are based on Promo (s) NJ/DJ. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new "Have It All" premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. You can also use Royals app without having to pay to connect to their Wi-Fi. The free Norwegian iConcierge app allows users to tap into onboard passenger information, communicate with other passengers onboard and make their own dining and excursion reservations. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. Refill your medicine prescriptions sufficient for the duration of the cruise. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. We also accept U.S. travelers checks. The Holland America wine policy was changed in 2021. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. section of our FAQ. You can still use your mobile devices on a cruise ship by purchasing a WiFi plan from the cruise line. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. Passenger Capacity: 2,668 Year Built: 2021 Last Refurbished: N/A Music Walk Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. Surf and Stream also allows streaming of movies and music from Netflix or Spotify, and connection via video chat apps such as Skype for $17.99 per device per day. Some cruise lines also offer smaller packages for occasional usage. Some countries require that you obtain and carry with you official documentation, called a visa, before entering that country. This includes packing a health kit, bringing necessary medications, and getting the right immunizations for safe and healthy travel. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. A bit of confusion on the semantics. Choose the blissful pampering of a facial therapy or let the trained fingers of a massage therapist soothe your muscles while working fragrant oils into your skin. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. She is always looking for the latest and greatest adventures onboard and ashore, enjoys researching top things to do in ports of call, and loves dressing up for formal nights. The Current View and Current Page options allow you to print just the page that is pictured to the right.You may also select specific pages you would like to print by typing the page numbers in the box next to Pages.For example if you just want to print pages 2 and 3. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling.