Fair pricing compared to competitors. Honest and Straightforward Continue reading . Inside, dust was everywhere as well as bits and pieces that required vacuuming. Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. Instillation was done smoothly and clean-up was impeccable ! Confirm your appointment with Installers were excellent! Hired and fired with-in a month because I couldn't close deals. Window Frame Materials: Rite Windows are primarily made from vinyl. Thanks again. Nothing unusual. Both were done very well, excellent products and they cleaned up well. We understand your dissatisfaction with this policy, and again we apologize. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. some states require local or county level licensing and you should They stripped our rather large roof completely and cleaned up everything. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. Good product. The customer service, sales and installation was top notch. When the window came in, John had Artie do the installation. After the window were installed, found one lock inoperable. Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. All went smoothly from Showroom to installation. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. RiteWindow is the only company I'll ever use again to replace windows. Yes, BUILT-RITE WINDOW CORP offers warranties. This is huge because nowadays customer service like this is virtually non existent. They are a great value and is very comforting to know that customer service is behind us years after our purchase. Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. on Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. When the window came in, John had Artie do the installation. We provide honest service without any hidden fees or high-pressure sales tactics. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. Installers were friendly and professional. Will use rite window again in the future for sure. , It proved to be the right decision Take care. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. He was very respectful and reviewed what he would be doing. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Contact us today and schedule a free consultation. All honest feedback is posted - good or bad. Not only do these gaps create energy loss from within your home, but also pose a security issue. How those businesses take care of those complaints is what separates good businesses from the rest. She didnt try to pressure us into buying options we did not want. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) We guarantee your satisfaction, and we won't leave until the job is done right. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! (wink) Enough said. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I must give credit to you though for contacting me and coming back out to address the problems again. They have a track record of not honoring their commitments. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. Write a review Sign in. Our energy expenses went down dramatically. We ensure that our products are installed correctly every time - guaranteed. For more results perform a general search for "Rite Windows". Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. Advertisers above have met our All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! 10/21/2013. Our energy expenses went down dramatically. The whole process was smooth and easy. No subcontracting and no one word answers to our questions. To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. Rite Window is best known for providing excellent customer service and reasonable prices. Not to mention that the installation and cleanup was perfect. Beware this gimmick They replaced lots of rotted wood. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. *The comprehensiveness of the NCD varies by state. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. Very professional, the process was quick and easy. All staff and workers were polite and respectful. Very organized, efficient, and most of all clean ! I am now refiling. Well . So initially it simply received a bandaid for $500 of a spray and tape. I'm Peter DeVellis, co-owner of Rite Window. Search reviews. or. We did our homework. Good quality windows. The finished roof looks awesome! Rite Window is locally owned. I think, their prices are good. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. Great job!!! They did two jobs for us Job one was 6 windows and Job two was two exterior doors. From beginning to end wonderful Continue reading . Have something to share about Built-Rite Window Corp? I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Rite Aid can be contacted at (615) 591-0905. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. . Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. Rite Window rocks!! We also hold a 5-Star rating from Guild Quality. Installed 22 new windows, 2 entry doors, and new sliding glass door. We're sure you'll have success with another window provider, and congratulations on your new home! We had two picture windows and 8 standard replacement windows installed in October 2016. Call or click for your FREE estimate today! No hard sell. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. We are very satisfied with our new tub/shower from Rite Window & Bath. I was referred by a neighbor who is also very pleased with their windows. I cannot open the blinds unless Im willing to look at these very distracting white stripes. In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Darlene. Copyright 1997-2023 Ripoff Report. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. I was pleased with the job. I do think that they could have used another guy for such a big window. Windows are crystal clear and easy to use. Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. BBB Business Profiles are subject to change at any time. The last window was installed in the rain with not a drop of water entering the structure. Required fields are marked *. Custom residential and commercial awnings manufactured and installed. The entire process was smooth, easy and no surprises. See below for more detailed descriptions and customer feedback on Rite Window. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Install was quick and easy, very professional team. From the salesman to the guys putting the windows in they were very friendly but very professional. Assuming professional installation, not a bad option if you can keep it at $500 installed. Reporter2060517 Sign in to contact user. I dont know what his definition of play is but only 1/18 windows has play. We pride ourselves on the quality work we provide, while delivering great customer service! 50 yr warranty. I had to put them all back up. I couldn't have picked a better vinyl siding company. They put me on a list and kept me informed. You will be happy you did! Outstanding service, price, and installation. They leave your house the way the found it (only with new windows). We will be using them again this year for another 5 or 6 window replacements. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. KOHLER LuxStone Bath & Shower Consultation. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. They came the next day, measured, ordered and installed the window in a very timely manner. What to watch for when selecting replacement windows. Well be doing the project later on and this company will be strongly considered. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. I agree with you. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. Excellent workmanship professional installers! We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years.