There are much better ways to handle something like that. But it was still so beautiful! ow pleasant the staff was. We would highly recommend the Waterfall to everyone as the venue of choice. The Waterfall was the perfect venue. I cant stress enough how amazing the Waterfall was and how happy we are that we booked this venue for our wedding. He was our 'go to' throughout the event. We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. In this regard as well, we have no complaints. Very responsive and accommodating to all of our requests. s and every single part of our day went off without a hitch! Any question I had she answered, she was patient and kind, she made s Bree, I love how they did that! or to see the venue, to every perfect detail that they made come to life on our wedding night, the Waterfall was the best decision we made for our wedding! We absolutely loved the venue and had such an amazing wedding! We were rushed upstairs to the bridal suite by staff saying the guests were going to be transitioning from the cocktail hall to the ballroom, so we cut pictures so very short, but ended up waiting upstairs an hour before they moved guests, and now have to do another photo session just to get some wedding photos. David Furst I cant thank the Waterfall and the staff enough, they made it a truly magical night for all of my guests. Our guests said it was the best reception they had ever attended! Everything about my experience with Melissa and Domenic's wedding was typical Delaware. Especially our event coordinator Jessy, and our bridal attendant Amanda. hey ensure that every detail is accounted for. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. The dessert stations blew me away and were amazing! The desserts were fanastic and I heard a lot of great feedback about the cheesecake. I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. Our event coordinator was extremely helpful from our first visit up until the day of the wedding. We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. Thank you so much for your kind words! This spacious dance floor is perfect for dancing the night away with your guests. was so well organized and ran so smoothly because of their amazing staff. The staff is so kind and really do everything and more to make your wedding day so special! Our guests were blown away with all of the appetizer, and dessert stations. LOVED my wedding here. In closing, I cannot end without talking about the FOOD! ly, professionally and with such kindness. Planning a wedding can be very stressful and nerve wracking, especially living through this pandemic, but I will never regret choosing this venue. The dinner was the only thing that I felt could have been improved. Mehesh reached out to me regarding your cancellation and possibly re-booking another event. The dessert bar was such a big hit! I would definitely recommend her to family/friends and would request her for future events should I host them there. There aren't enough words to express how amazing the wedding day was. Distinctive natural light combined with Tiffany accents make the Cascade Ballroom the most sought-after setting in all of Delaware. With 2 other younger daughters, we will definitely be back! There was a surprise that the staff at The Waterfall prepared for us, but there was some miscommunication between them and our DJ which created confusion and an awkward moment during the reception. The amount of food during the cocktail hour was incredible. It is an absolutely gorgeous ballroom! Brett and Maxine, in particular, were shining stars and made our day spectacular! If We had our wedding here this past Friday and I can not say enough great things about the venue and the staff! Really? Melinda was beyond helpful throughout the whole process and when our day came, the staff was nothing less than amazing! The whole staff was on point, my bridal attendant was AMAZING !!!!!! Rachel's response was "Why did you take so long?" Our guests continually told us that they couldn't believe how not only was there such a large amount of food, but everything tasted EXCELLENT! You have your own bridal suit, which is filled with different alcohol and food from the cocktail hour. The Waterfall features two exquisite ballrooms that accommodates up to 500 guests. There is just too much to say about this place. Then the matred'-Just as attentive and fabulous. The adjacent manicured . ideas to make my wedding perfect. Pamela Averette-Howard I really love The Waterfall. The staff was amazing! Working with Adriana was also a good experience given the situation with Covid 19, t Everything was perfect. Additionally, The waterfall includes catering and bar options, which were a plus for us. Both in the cocktail hour and in the bridal suite. I cannot say enough good things about the staff at The Waterfall. The venue is beautiful, the food is amazing and the staff is top notch. With that said, there were several issues that arose after the fact. The amenities were terrific, there was tons of room for mingling, dancing, etc etc. Rachael was our planner, and she was truly wonderful as well! Does The Waterfall deliberately not pre-treat the outdoor areas for insects? Absolutely unbelievable!!!!! I cant say enough good things about The Waterfall! definitely recommend this venue for a wedding reception. -beautiful venue For the amount paid, the service should have been much better. It was a lot of money. However, that was not the case on the day of. Jessica stepped right in and made sure everything went smoothly. I would recommend the venue to everyone looking for a great place to have their wedding or any other event. A 15 minute drive is worth it to look at. We had our ceremony Cynthia, All of our guests were so WOWd by The Waterfall. Everything exceeded my expectations!!!! I worked with Maggie, who was amazing and so helpful from the beginning all the way through the wedding day. . Most weddings you just have cake and maybe an ice cream bar. She was actually getting married during the time of our planning and I never noticed a gap in service. Ashley made sure everything looked great on our day. Everyone we met and worked with at the Waterfall, from the owner, the manager, our maitre d', and the caterers, were all so professional and gracious and truly made our experience so pleasurable and special. No big deal. The staff works like clockwork with smiles on there faces! I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. We decided this is where we would have our wedding, and knew we were in good hands! Thanks so much to the staff at The Waterfall. ithout confirming a time to meet we called the office to setup a tour. The planning process was easy and a wedding planner from the waterfall walked with you every step of the way. ), and the atmosphere that was created for our special day and night was truly unmatched. We chose the large ballroom preceded by many different appetizer stations. This venue is well worth the money for everything to be so great! How could we have not heard of this place before? to make your wedding exactly what you want. Capacity: 200. She was so accommodating throughout the entire planning process. Select the Caribbean Station for the Oxtails your guests will thank you for it! The office had setup an appointment for us for 2pm on 9/2/18. If I could give this place more stars I would! I would highly recommend The Waterfall for your wedding venue! If you are debating of where to have your wedding ceremony, reception or even party I wouldn't hesitate and tell you to book at The Waterfall. ng we needed and more during the event. Everyone we encountered was friendly, helpful, and went over and beyond our expectations. We had 250 guests and we have not stopped hearing from them about how amazing our wedding was. Best place to get married in Delaware. The Waterfall Catering & Special Events 3416 Philadelphia Pike, Claymont, DE Map Phone www.waterfallbanquets.com Capacity: 500 people About The Waterfall Catering & Special Events The Waterfall is a wedding & events venue located in Claymont, Delaware. The Waterfall provided us with best wedding day experience I could ever imagine! First of all, the venue is absolutely beautiful and in the most pristine condition. Our wedding coordinator, Amanda, was so much fun to be with. Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. She was so enthusiastic, helpful and really sweet. re taken care of. I wish I coulds relive it over and over. I did receive my refund for the cake design I paid for which was not included. Our wedding day was absolutely beautiful! Its immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. We are so sorry for your loss. We decided to schedule an appointment to see the venue, and were immediately impressed. My bridal attendant Amanda, she was one of the kindest people Ive encountered, my family can be a little rough sometimes, and she ensured that I was calm and had everything I needed. Everyone is still raving about all the food at my wedding and how amazing it was! The food was outstanding. I am not one to typically give reviews but I thought this was one instance where nothing could have gone better, they made the perfect night happen and I just want everyone els WOW I don't have enough words for how BEAUTIFUL my wedding was. She handled every day-of hiccup professionally and effectively. ur reception was held in their Cascade Ballroom. Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. We will both miss you dearly! The venue, the staff, the food and just the overall treatment was first class. Really breatht My wedding was on 9/14/18 and as far as the food and the staff that day - all was great. The team can help with event rentals if needed. Thank you to The Waterfall.. dreams do come true. ng with you, so I will absolutely let her know you mentioned her. Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. From the outside garden, cocktail space, to the gorgeous cascade ballroom, & most important: the drinks and endless food!!! I was married at The Waterfall in November 2017, and could not be more thrilled! The Waterfall. Not only was the service impeccable but the venue, grounds, and food were top notch. Eye-catching details like ornate columns and a gently cascading fountain fill the space. From planning to the actual reception everything ran as smooth as possible. They make sure every single detail is perfect. The venue itself is gorgeous from the outside ceremony, to the high ceiling cocktail hour, to the ballroom. Thank you all again for everything! They truly made us feel so special and made sure our day into the night was nothing short of perfection. The venue was gorgeous and the staff was awesome. I am still getting compliments a month later and have been told numerous times by our guests that it was the best wedding they've ever been to. Our friends and family members are still talking about the wedding for our daughter being the best wedding that they ever attended. The Floor Manager or "Maitre D" was extremely hostile with my wedding planner, the ENTIRE NIGHT. Seriously they brought you whatever you needed! Now we just need to be invited as guests to experience that side of it :). The venue is beautiful, the food is amazing and the staff is top notch. We were plated and then when got up to mingle for less than 15 minutes are plates were gone almost instantaneously. Not only did David get his team aligned, but he also worked with our other vendors (DJ/MC, Photo/Videography, Photo Booth) to ensure a seamless transition from ceremony procession through all the reception activities. It all began with our event coordinator, Nicole, who was there for us every step of the way. From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit as. LIFE SAVER. ure each detail at my wedding was complete and to my standards. VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. We worked very closely with Jessy (& sometimes Jessica) and they were both so professional and organized! Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. The Waterfall itself is a beautiful venue for couples in the tristate area and beyond. Our wedding was perfect, the food was delicious and the staff were so professional. Our favorite, however, was Twisted Willow Flowers. Had my wedding on June 11, 2017. The Waterfall had TWO beautifully decorated ballrooms to choose from, and a newly renovated outdoor terrace for a ceremony. The Grand Ballroom is where we hosted our reception. I had my wedding at the Waterfall on June 2nd, and it was absolutely amazing! You choose a photographer, a DJ, and a florist and we will do the restincluding catering, customized lighting, and handcrafted cakes. I had my wedding at The Waterfall on 9/6/2018 in the We at The Waterfall are sympathetic to the unexpected events that happen to our clients. Again, we are very sorry for your loss and we wish you all the best. The cocktail hour (I hear) was so extensive that my guests thought it was the meal. The dinner and desserts also exceeded our expectations. Thank You, Honestly the best wedding I have ever been too, and all of my guests agreed. Get inspiration for your special day when you partner with our professional wedding planners Learn More. Not to mention other different food options that we didn't even know about before the reception. They nailed every detailed we discussed and I can not thank them enough. It felt like we had a million dollar wedding. Our uplighting and monograms look fantastic in this space because of the controlled lighting. Perfect! ication, professionalism and flexibility were evident in every interaction but especially in the results. Not to mention, when the check didnt clear my bank, I checked the status once a week and they ensured me it was deposited, it wasnt until 6 weeks later the finance manager realized it never hit the books-I dont see how a venue looses a check I hand delivered. That was a very special touch that made me feel carefree that night. The Waterfall did an amazing job with every aspect of the wedding. I am just grateful that I got to experience the day with you. D and bridal attendant were also so great! Management was very good, and worked with us to reschedule. It is always unfortunate when a couple has to cancel their event regardless of the reason. I hugged her so many times and didn't know how else to thank her for your support. This was definitely the best decision, our wedding was everything and more! The Waterfall Catering & Special Events - Venue - Claymont, DE - WeddingWire in The Waterfall Catering & Special Events 4.8 Excellent 143 reviews Claymont, DE Visit website $14k - $17k For 100 Guests Up to 300 guests Availability Contact for Availability Responds within 24 hours Request pricing About FAQs Reviews 143 Real Weddings 5 Network >